Refund policy

Returns & Refunds

Because our teas are food products, we cannot accept returns or exchanges on tea products. Unused tea accessories and other non-food merchandise may be returned within 30 days of purchase, provided they are in their original condition and packaging. Proof of purchase is required.

Damaged or incorrect orders

Please inspect your order when it arrives. If your order is damaged, defective, or you receive the wrong item, contact us at hello@hollerhush.com as soon as possible so we can make it right. Photos of damaged items or packaging may be requested.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

If you have questions about your order, please contact us at hello@hollerhush.com.